Debt-In Services
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Collections & Recovery
Whether you are a bank or a retailer with a substantial distressed debtor book, or a small business with a single long-outstanding debt, we will offer you the most professional and effective debt recovery service.
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Customised debt recovery solutions
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Our solutions are customized according to the profile of your debtor book, and the extent to which you wish to pursue the collection. For example, some clients request that we do not take legal action against their debtors, whilst some wish for us to pursue urgent legal action culminating in attachment of assets.
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Customised credit control solutions
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We have customized solutions for clients who wish for us to contact their debtors in the name of their company, and not in the name of Debt-IN. In effect, we then become an outsourced debtor department for those clients. In cases such as these, we set up dedicated telephone lines and e-mail addresses in the name of our client, in order to facilitate communication with debtors as if they are dealing with our client directly. The fact that these clients are willing to entrust us with their brand and reputation is testament to the relationships of trust that we enjoy with all our clients.
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Utilisable service components
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The following individual components / derivatives of our collections and recovery service are available to our clients:
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Trace
Legal
Customer Services Centre
Client Relationship Management
Automated Systems Integration |
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Benefits of using our debt recovery and credit control services
We are uncompromising in our commitment that every mandate we enter into will produce a noticeable net financial benefit or improvement for our client.
The benefits of using our services are self-evident:
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Improved cash flows;
Improved income statement results through reduction of bad debts and increased bad debt recoveries. |
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These benefits are realized by our clients without compromise to their brand or reputation.
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Fees for debt recovery and credit control solutions
Our collection service works on risk, in other words we charge a fee as a percentage of the money that we collect. With the vast majority of our mandates there are no upfront charges whatsoever prior to us collecting money.
It is only in rare instances that we request monies upfront; these instances normally occur where advanced legal action is required, and we consider it possible that the debtor does not have attachable assets, or that the debt is not clearly defined and the matter may be successfully defendable by the debtor.
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